Hiring the wrong concrete contractor contractor is one of the most stressful experiences a homeowner can face. These seven questions help you separate the professionals from the pretenders before you sign anything.
1. Are you licensed and insured for concrete contractor work? This is non-negotiable. Ask for their license number and verify it with your state's licensing board. Insurance should include both general liability and workers' compensation.
2. Can you provide references from recent concrete contractor projects? Any established company should have happy customers willing to vouch for them. Ask for references from projects similar to yours.
3. Will you provide a detailed written estimate? A professional estimate breaks down labor, materials, timeline, and payment schedule. Walk away from anyone who gives you a number on the back of a napkin.
4. What's your warranty or guarantee? Reputable companies stand behind their work. Get the warranty terms in writing before work begins.
5. Who will be on-site doing the work? Some companies subcontract everything. Know who's actually showing up at your property and whether they're employees or subcontractors.
6. What happens if something goes wrong? Mistakes happen. What matters is how the company handles them. Ask about their process for addressing issues or callbacks.
7. How do you handle changes or unexpected problems? Mid-project surprises are common in concrete contractor work. A good contractor communicates changes and costs before proceeding. At Glefke Concrete LLC, we get your approval before any change order — no surprises on the final bill.